WE MAINTAIN A STRICT NO REFUND POLICY. ALL SALES FINAL. REFUNDS ARE NOT ALLOWED UNLESS MISTAKE IS MADE ON OUR END(MEANING WE SEND YOU THE WRONG ITEM/ OR SIZE).

• IF CUSTOMER PLACES ORDER TO AN INVALID ADDRESS, SHIPPING COST TO A NEW ADDRESS WILL BE COVERED BY CUSTOMER.
• ONCE WE SHIP AND FULFILL YOUR ORDER WE AREN'T RESPONSIBLE ONCE THE DELIVERY SERVICE HAS CONFIRMATION OF DELIVERY. WE PROVIDE TRACKING NUMBERS TO ENSURE CONFIRMATION OF DELIVERY
• WE ARE NOT RESPONSIBLE FOR LOST OF STOLEN PACKAGES
• IF ANY CUSTOMS CHARGES OCCUR FOR ANY ORDER OUTSIDE OF THE US, THEY WILL BE PAID BY CUSTOMER AND WONT BE COVERED BY AWAY.FL

PLEASE MAKE SURE BEFORE YOU SUBMIT YOUR ORDER HAVE CHECKED DETAILS THROUGHLY. ALL CLAIMS MUST BE MADE WITHIN 3 DAYS OF DELIVERY. ANY CLAIMS OUTSIDE OF THIS TIMEFRAME WILL NOT BE ACCEPTED, NO EXCEPTIONS. PLEASE PROVIDE AN ORDER NUMBER AND A DETAILED EXPLANATION OF THE ISSUE. SPECIAL REFUND REQUESTS ARE HANDLED ON A CASE BY CASE BASIS.